bsec uses multiple layers of protection to keep your information and funds safe. All connections are encrypted with TLS 1.3, meaning everything sent between your device and bsec's servers cannot be intercepted in transit. Passwords are never stored in plain text — only a hash is kept, so no one can extract your password from the database.
For financial transactions, bsec complies with PCI-DSS standards. Payments made via bKash, Nagad, or Rocket go directly through the mobile banking gateway — bsec never has access to your mPIN or bank password.
Steps to keep your account extra secure:
For financial transactions, bsec complies with PCI-DSS standards. Payments made via bKash, Nagad, or Rocket go directly through the mobile banking gateway — bsec never has access to your mPIN or bank password.
Steps to keep your account extra secure:
- Enable two-factor authentication (2FA) in your account settings — you'll receive a one-time OTP on your mobile at every login
- Check your login history regularly — if you spot any unfamiliar entry, change your password straight away
- Avoid logging in over public Wi-Fi
Each person may only hold one account at bsec — this is a strict policy. Violations will result in all accounts being closed and balances may be forfeited.
How to tell: Two accounts cannot be opened using the same mobile number, email address, national ID, or device. The system detects this automatically.
However, multiple members of the same household may each hold a separate account — provided each person has their own mobile number, email address, and national ID, and each is aged 18 or above. Logging into different accounts from the same device may require additional verification.
How to tell: Two accounts cannot be opened using the same mobile number, email address, national ID, or device. The system detects this automatically.
However, multiple members of the same household may each hold a separate account — provided each person has their own mobile number, email address, and national ID, and each is aged 18 or above. Logging into different accounts from the same device may require additional verification.
Even accidental harm counts: If you previously had an account and forgot the password, creating a new one may cause issues. Contact support to recover your original account.
There are several ways to get help at bsec. The fastest is Live Chat — There's a chat bubble in the bottom-right corner of every page. Click it to connect instantly with a Bangla-speaking support representative. Average response time is 3–5 minutes.
All Support Channels:
All Support Channels:
- Live Chat: 24 hours a day, 7 days a week — fastest response, in Bengali
- Email: support@bsec.im — for detailed issues, response within 24 hours
- FAQ Page: Common questions are answered right here — no need to open a chat
Fraud Warning: If anyone contacts you by phone or WhatsApp claiming to be from bsec and asks for your password or OTP, they are a scammer. bsec will never reach out to you this way.
Registering with bsec is simple and completely free. The entire process can be done on your mobile — no computer needed.
What you'll need:
You'll receive a welcome bonus on your first deposit after registration. For larger withdrawals, KYC verification (national ID) may be required later — this is standard international practice.
To start registration On the registration page Go.
What you'll need:
- An active mobile number (an OTP will be sent to it)
- Email address (for account statements and security notifications)
- Date of birth (must be 18 or older)
- Password (at least 8 characters)
You'll receive a welcome bonus on your first deposit after registration. For larger withdrawals, KYC verification (national ID) may be required later — this is standard international practice.
To start registration On the registration page Go.
Forgot your password? No need to worry — resetting it on bsec takes just 3–5 minutes.
Reset via mobile number (quickest option):
If you no longer have access to either your mobile number or email, contact Live Chat — your identity can be verified and your account reset manually.
Reset via mobile number (quickest option):
- Log In Go to the page and click the "Forgot your password?" link
- Enter your registered mobile number
- A 6-digit OTP will be sent to your mobile — usually within 30 seconds
- Verify with OTP and set a new password
If you no longer have access to either your mobile number or email, contact Live Chat — your identity can be verified and your account reset manually.
Tips for choosing a new password: Mix uppercase and lowercase letters, numbers, and special characters. Avoid passwords like "pass1234" or your date of birth.
You can find bsec's responsible gaming tools under the "Responsible Gaming" tab in your account settings. All tools are free and take effect immediately.
Five Key Tools:
Five Key Tools:
- Deposit Limit: Set a maximum daily, weekly, or monthly deposit limit. Once set, you won't be able to deposit beyond that amount. To increase the limit, you'll need to wait 7 days.
- Loss Limit: Your session will automatically end once you've lost a set amount.
- Session Timer: Set a limit between 1 and 8 hours — you'll get a notification when the time is up.
- Cooling-Off: Temporarily suspend your account for anywhere between 24 hours and 30 days.
- Self-Exclusion: From 6 months up to 5 years — during this period, playing will not be possible under any circumstances.
Yes, bsec has a "Refer a Friend" program. If a friend registers using your referral link or code and makes their first deposit, you'll receive a bonus.
How to get your referral link:
How to get your referral link:
- Log in to your account
- Go to the "Refer & Earn" or "Invite Friends" section
- Copy your personal referral link or code
- Send it to a friend — they simply register using that link and the referral is applied
Please note: If the friend you referred is already a bsec member, or registers from the same device as you, the referral bonus will not be credited.